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Assistant Manager, Digital Solutions

Work location:  Kowloon Bay

Responsibilities

  • Manage the end-to-end solution architecture including application, integration, data, security, and operations for business initiatives within regional offices
  • Produce option evaluations, high-level design / low-level design, interfaces specifications, and non-functional designs, ensure designs meet existing controls and procedures, and document trade-offs aligned to business goals
  • Facilitate architecture decisions with business and IT leadership, present clear options, impacts, and TCO, contribute to application portfolio rationalization, and alignment with regional standards and global IT strategy
  • Architect integrations between applications and data, including eventing, APIs, and ELT/ETL patterns, with specific focus on our data architecture
  • Establish canonical data models and access controls to enable reusable integration and data products, and collaborate with regional teams to improve data quality, lineage, and cataloging for governance
  • Ensure verifiable design on data privacy, security, and regulatory controls such as data masking, encryption at rest and in transit, least-privilege access, adherence to cloud standards, and security endorsement
  • Provide architecture reviews, patterns, and guardrails from design through build, test, UAT, and release when delivering solutions with IT and SI partners
  • Engineer operability into designs (observability, performance, capacity, resilience/DR, support models) and ensure hand over with runbooks and support patterns that meet SLAs
  • Supervise developers to build, deploy and deliver full-stack solutions, effectively execute DevOps and CI/CD practices consistent with our frameworks, and curate reference implementations and reusable templates to accelerate time to value

Requirements

  • At least 10 years in solution architecture/engineering, with 3 years leading application/integration or data platform architectures in hybrid cloud environments
  • Strong track record producing HLD/LLD, interface specs, data models, and non-functional designs (security, performance, availability, DR)
  • Experience operating within governance frameworks (e.g., ISMS/ISO) and multi region delivery (time zones, vendor coordination)
  • Demonstrated ability to understand complex business requirements and architect effective technical solutions
  • Excellent communication skills and the ability to collaborate effectively with stakeholders across regional locations
  • Demonstrable delivery in enterprise applications & integrations (e.g., Dynamics 365, ServiceNow, SAP SuccessFactors, Azure AD/Entra, API gateways), workflow & automation and data warehousing/BI (e.g., Azure, Snowflake, ADF, Power BI)
  • Advanced proficiency in programming languages including Java, Python, .Net/C#, and JavaScript, as well as expertise with Microsoft development platforms such as Azure, Power Platform, and Visual Studio
  • Substantial experience with databases and cloud platforms (AWS, Azure, or GCP)
  • Candidates with less experience will be considered for a position of Solution Architect

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.
Posted on:  10 Dec 2025
Job Type:  Permanent

About Ricoh

For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Ricoh is a global leader in the office document market and in workflow improvement. We are internationally renowned for our expertise and our success is based on breakthrough technology, innovative engineering, and superior product quality.

In a rapidly changing business environment, Ricoh provides a wealth of products, services, and solutions that simplify routine tasks, enable better collaboration, and help people achieve their personal and business objectives. We understand how people use our products and solutions and anticipate their future needs. We believe that it’s not enough to merely improve the way our customers do business—we must create benefits for their customers, as well.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions.

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