AI Solution Specialist

Work location:  Kowloon Bay

Responsibilities

  • Develop technical solutions and collaborate with sales team to understand customer requirements

  • Develop and deliver technical proposals and proof of concepts (PoCs)

  • Conducting investigations to identify AI application opportunities

  • Develop AI agents using LLMs, focusing on prompt engineering and RAG (Retrieval-Augmented Generation) techniques

  • Translate technical R&D findings into innovative prototypes

  • Provide data-driven insights to refine RAG OCR solutions

  • Analyze workflows to design AI-driven enhancements

Requirements

  • Degree in Computer Science, AI, Engineering or related fields

  • 2+ years in business analysis with a tech focus

  • Knowledge of LLM, RAG or chatbot

  • Experience with system integration will be an advantage

  • Excellent presentation and interpersonal skills

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Posted on:  21 Jul 2025
Job Type:  Contract (> =1 yr)

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.