Service Engineer

Work location:  Kwai Chung

Responsibilities

  • Perform refurbishment of green machines to restore functionality and quality
  • Handle new machine pre-installation (LIP) and solution preset configuration
  • Support troubleshooting, overhauling, and reconditioning of machines in the workshop
  • Provide on-site service support to assist field engineers when required
  • Carry out refurbishment of fusing units and reconditioning of PCU components
  • Dismantle and manage spare parts and HDDs to support operational needs

Requirements

  • Minimum of 3 years’ experience in workshop or field service
  • Diploma holder or DSE graduate
  • Microsoft Certified Professional (MCP) certification preferred

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Posted on:  21 Jul 2026
Job Type:  Contract (> =1 yr)

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.