Customer Engineer

Customer Engineer
Job Responsibilities:

• Provide IT-related services, with a primary focus on software (approximately 75%) and hardware support (approximately 25%).
• Conduct follow-ups and resolve issues post-installation, including planning and executing periodic maintenance, as per client requests.
• Offer technical guidance and product usage training to clients, including assistance with basic troubleshooting.
• Maintain and enhance positive relationships with existing customers to ensure ongoing satisfaction and loyalty.

Qualifications:

• Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology or a related field.
• New graduates are welcome to apply.
• Possess a fair command of English, both spoken and written.
• Strong interpersonal and communication skills with a customer service mindset.
• Basic knowledge and experience in maintaining office automation equipment.
• Must possess a valid driver’s license and have access to a personal vehicle (car or motorcycle).
• Willingness and ability to work offsite across the Bangkok Metropolitan Region.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.