PRESALES SPECIALIST (SOLUTIONS)
Job Description
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Responsible for designing technical solutions and product positioning based on customer’s need or requirement.
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Prepare and ensure solution offered, able to meet customers’ requirements and budget with competitive edge and differentiation.
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Deliver compelling product presentations and conduct software application demonstrations.
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Conduct discovery sessions and requirements gathering with clients and internal stakeholders. Translate customer needs into detailed solution proposals and scope of work documentation.
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Create sales proposals and responses to RFQ/RFPs, and presentation.
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Face-to-face engagement (on-site support) with Customer to provide Technical Consultation and Sales Support.
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Liaise with vendors on product support and systems integration.
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Recommendation of upselling to increase wallet share.
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Contribute to presales assets like presentation decks, demo environments, and solution templates.
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Support the handover to post-sales implementation teams with comprehensive documentation.
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Preparation of Bill of Materials (BOM), Scope of Work (SOW), Proof of Concept (POC), technical proposals including solution architecture and best approach design to meet customer's business requirements.
Job Summary
• You will be responsible for designing technical solutions, product positioning, costing and presenting final proposal to the prospective clients.
Education
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Must possess at least a Diploma, Degree in Engineering, Computer Science or related Information Technology field.
Skills
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With at least 5 years working experience in IT system integration pre-sales and support.
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Knowledge in cloud platforms (Azure, AWS) and programming languages including (Java, JavaScript, Python, .NET (.NET Core) is considered a plus.
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Experienced in implementation of enterprise application solutions, such as enterprise Content Management Systems (eCMS) and enterprise resource planning (ERP), E-Invoice applications.
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Have strong analytical and problem-solving skills along with solid technical troubleshooting skills.
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Good interpersonal skills and communication skills, both oral and written in English and Bahasa Melayu.